Privacy & Service

Privacy Policy

Last Updated: Aug 31 2025

DPL Telematics (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our websites, products, services, and devices (collectively, the “Services”).

This policy applies to all users, including California residents, and describes your rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, phone number, account login credentials.
Commercial Information: Purchase history, product/service usage, support requests.
Internet/Network Activity: IP address, browser type, browsing history on our website, interactions with our online platforms.
Geolocation Data: GPS and location information collected through our telematics devices.
Device and Usage Information: Device identifiers, diagnostics, performance data, and settings.
Professional/Business Information: Company name, job title, fleet information, or business affiliation.

We do not knowingly collect personal information from children under 16.

2. How We Use Your Information

We use personal information for the following purposes:

To provide, maintain, and improve our Services.
To fulfill customer support requests and respond to inquiries.
To personalize your user experience.
To communicate with you about products, services, promotions, and updates.
To perform analytics, reporting, and business operations.
To detect, prevent, and address security or fraud concerns.
To comply with legal obligations.

3. How We Share Your Information

We may share your information with:

Service Providers: Vendors who provide hosting, analytics, customer support, marketing, and payment processing.
Business Partners: Companies that help us deliver or improve our Services.
Legal/Regulatory Authorities: When required by law or to protect rights, safety, or security.

We do not sell your personal information for money. However, certain sharing of data for targeted advertising or analytics may be considered a “sale” under CCPA.

You have the right to opt out of such data sharing (see Your Privacy Rights below).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and secure our website.
Measure usage and performance.
Provide targeted advertising and personalization.

You may manage cookie preferences through our cookie banner or your browser settings.

5. Your Privacy Rights (California Residents)

If you are a California resident, you have the right to:

Right to Know: Request details about the categories and specific pieces of personal information we have collected about you.
Right to Delete: Request that we delete personal information we hold about you.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: Request that we do not “sell” or share your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

6. How to Exercise Your Rights

You may exercise your privacy rights by:

Emailing us at: info@dpltelematics.com

To opt out of data sharing, you may also click the link in our footer.

We will verify your identity before processing requests as required by law.

7. Data Security

We implement technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your privacy rights, you may contact us at:

DPL Telematics

171 Main Street, Suite 653 Los Altos, CA 94022

Toll Free: 800-897-8093

Fax: 415-237-0373

info@dpltelematics.com